In Castilla y León, more and more rural businesses are incorporating digital payments to improve the customer experience and adapt to new ways of consumption. Card readers, point-of-sale terminals (POS) and online payment platforms are no longer exclusive to large stores: they are also present in bakeries, pharmacies, rural accommodation and small local businesses.
This advance brings great benefits: speed, convenience, accounting control and access to customers who prefer cashless payment. However, it also poses a crucial challenge: cybersecurity.
Challenges for small rural businesses
Digital fraud and data theft: cybercriminals can intercept transactions or steal credentials.
Lack of training and resources: many businesses do not have specialised security personnel.
Use of vulnerable devices: POS terminals or card readers without updates can become a gateway to attacks.
Insecure connections: open or poorly protected Wi-Fi networks increase the risk of intrusion.
Best practices and solutions
Update POS terminals and card readers: always keep the latest software and firmware versions installed.
Secure, encrypted network: separate the payment network from the customer network or internal business network.
Strong authentication systems: apply two-factor verification on online payment platforms.
Payment monitoring: regularly review unusual transactions and alerts.
Staff training: train staff in detecting fraud attempts and in the responsible use of passwords.
How DIGIS3 helps
DIGIS3 supports rural SMEs in their secure digitalisation:
We carry out digital maturity assessments to identify risks.
We offer training and workshops on applied cybersecurity and online payments.
We put businesses in touch with reliable digital solution providers.
We provide guidance on accessing financing for investment in technological security.
The digitization of payments is an opportunity to improve the competitiveness of rural SMEs. With adequate cybersecurity measures, it is possible to protect both businesses and their customers.