Innovation radar

Automation of administrative tasks: saving time and money

Article - DIGIS 3

The automation of processes involves the use of technologies to perform recurring or scheduled tasks automatically, which can result in cost and time savings, as it increases the efficiency and productivity of the company.

There are several benefits to be gained from the automation of administrative tasks, which can be integrated into any of the areas or tasks of the company, whether in human resources, accounting, logistics, etc. The benefits that we would like to highlight in this publication are:

  • Optimisation of work, allowing employees not to allocate their time to repetitive tasks, but to allocate it to other tasks that require more creativity or that require more specific work.
  • Reduction in the number of errors, as the AI will perform recurring tasks, with the same pattern or with the same actions to be carried out, in which a person could make a mistake as the work is monotonous and in which he or she may lose interest.
  • Greater transparency and control, allowing to be informed at all times of the progress of the task and to incorporate the necessary changes in real time.
  • Scalability and flexibility, as the technology can adapt immediately to changing situations with greater agility.
  • Increased competitiveness of the company thanks to standardised operations, compared to companies that do not have these processes automated.

As we have already mentioned, there are many tasks that can be automated, with administrative tasks being the ones that can present a more obvious automatable workflow. As examples of automatable tasks we highlight:

  • Automatic sending of emails, useful for marketing campaigns and analysis of results.
  • Customer service with chatbots on platforms such as WhatsApp or Telegram, offering immediate responses.
  • Scheduling of publications on social networks, without the need for manual intervention.

If you are interested in the possibility of automating tasks in your company, DIGIS3 will advise you and help you in the process. Consult our services and contact us at info@digis3.eu. Our team of experts will work with you.

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Ricardo S. Alonso Rincón

IP European Innovation Hub

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