Booking management can be a bottleneck for many SMEs and small businesses, especially in sectors such as rural tourism, hospitality or professional services. Often, this task is carried out manually, with exchanges of emails or phone calls, resulting in wasted time, duplication of tasks and human error.
However, digitisation offers a simple, affordable and accessible solution: online calendars for automated bookings. Such tools allow customers to check availability in real time and book directly from a website, social media or even from links in emails or WhatsApp.
Challenges solved by online calendars:
- Saturation of staff with repetitive administrative tasks.
- Missed opportunities due to errors or delays in managing appointments.
- Difficulties in organising and visualising occupancy or capacity in real time.
Benefits for SMEs:
- Time and resource savings.
- Improved customer experience, who can easily book at any time.
- Greater control and business planning, with automatic notifications, reminders and activity reports.
Real use cases:
- Cottages that allow tourists to select available dates and book rooms without human intervention.
- Workshops and hairdressers in rural areas that open their agenda 24/7 for customers booking from their mobile phones.
- Consultants and technicians that automate the allocation of meetings based on availability and geographic area.
Recommended tools:
- Calendly: easy integration with websites and Google Calendar.
- Bookeo: ideal for tourism companies.
- SimplyBook.me: with advanced customisation options and payment gateway.
- Setmore: very complete free version, perfect for small businesses.
DIGIS3 helps rural SMEs to identify and adopt these digital solutions. We offer multiple services such as free diagnostics, practical training and personalised support so that you can implement the necessary tools to digitise your business.
Do you want to know how to get started? Write to us at info@digis3.eu and transform your reservation management system.